I can't find or didn't receive my download Link
We do get this problem reported to us from time to time and it is often impossible for us to identify where the system broke down. It could be that the confirmation sent to you was seen as spam and deleted by your spam software, much of this is now built into our Operating Systems.
How to locate your Link
1. Click the My Account section of our on line shop. You can click this link and the page will open in another window so you can still follow this guide.
2. Log in with your username and password
3. From your Account Menu shown below, select View Previous Orders
4. From the Previous Orders Page below select the Order Details for the download in question.
5. You find your link at the bottom of that page. It will remain live for 5 days after purchase, but we can, on request, make the link live for you again. Just Contact us with your order details